Dedicated Staff

At LightningArrows we have started a long-standing reputation for industry leading Lightning Support® -- onsite, 24/7/365 in our state-of-the-art Data Centers -- but a large portion of the safety net protecting our users’ valuable enterprises is created by our SLA. Witnessing our commitment to providing customers with secure and reliable service illustrates our confidence pointing to our partners Promise that begins the moment you place your order.

Pre- Order

TeamOur Promise Pre-Order:


    24 Hour US-Based Sales & Livechat
  • Highly-Trained Knowledgeable Sales Staff
  • No Contracts, Cancel at Any Time
  • Transparent Pricing
  • Informative Materials at Your Fingertips
  • Up-to-Date List of Inventory

Your- Order

TeamOur Promise Throughout Your Order:

Average Setup Times Exceeding Industry Standards Open Communication Throughout Setup Order Verification Directly from Setup Techs Technical Review of Your Hosting Environment HIPAA/PCI Certifications to Ensure Privacy

 

Service- CTD

Team

Our Promise to Our Customers:

Staff Trained to Take Ownership Proactive Support

& Updates Competitive SLAs 24/7/365, US-Based,

On-Site Support On-Site LiveChat 24/7/365

 

Phone Support

Phone 800.580.4985

“Our promise starts here as our knowledgeable sales staff is available to answer any question you may have quickly and honestly. In addition, for those who know exactly what they’re looking for, we provide a transparent, informative pricing list that outlines exactly what is offered at every level.”

Email Support

Send an email to us >>

“We have low setup times and open communication through the process. Whether it’s talking with a staff member without endless hold times or having knowledgeable techs via email and livechat, this is an important and incredibly valuable point highlighted by the Liquid Web Promise.”

Live Chat Supoort

LiveChat Operator;

“Instead of waiting until an issue arises, techs monitor your service and proactively communicate with notes and updates that will help keep you running smoothly. If you do have questions or issues, our ightning Support team is renowned for taking ownership of your issue.”

Lightning Guarantee

  • 99.99% Uptime Gurarantee
  • Unlimited capacity
  • 24x7x365 Support
  • Enterprise Datacenters
  • Instant Deployment
  • Pay for What You Use
  • Easily Upgrade or Downgrade
  • Create Deployable Server Images
  • API state of the art access.
  • And Many Many more....
Additional Information
Customer Review

“With our communications and infrustructure now in place we can operate as united Citizens and this has given us the platform to be able to operate in such a manner as this....”

Jason Gambert -The Americans

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