• America1 posted an update in the group Group logo of U.S. Embassy and Consulates in the United KingdomU.S. Embassy and Consulates in the United Kingdom 3 hours, 21 minutes ago

    Federico V.
    Staff

    Hi President,

    Thank you for contacting WHMCS.

    We have reviewed your order and found the details that you provided to be invalid. As part of our fraud and piracy prevention measures we require all clients to supply their real name and address.

    So that we may accept your first order, would you please log in to our client area and enter your valid contact details as well as complete these additional steps:

    Visit this link: https://ivs.idenfy.com/api/v2/redirect?authToken=klVsvwZVSvOPFE42a93D48plWJfyJEVFm910YLzb
    Follow the on-screen instructions to use your webcam or mobile phone camera to securely take a picture of your Government-issued photo ID
    Once the details are submitted please do let us know and we will manually review your submission and reply to this ticket. We aim to reply the same working day during opening hours.

    Thank you. We look forward to receiving your reply.

    Best regards,

    Federico V.
    Customer Service
    WHMCS, Limited

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